Shipping policy
SHIPPING POLICY | Harbor & Hammer Co.
Streamlined Fulfillment. Transparent Tracking.
At Harbor & Hammer Co., we treat order dispatch as a critical extension of our operational standards. All domestic shipments are executed through established national carriers including UPS, DHL, and USPS, ensuring reliable transit and comprehensive tracking coverage.
⏱️ Processing & Dispatch Protocol
Every order undergoes verification, packaging, and dispatch preparation within 1–2 business days (excluding weekends and federally recognized holidays) following successful payment confirmation.
🚚 Shipping Configuration
We currently maintain a single, streamlined delivery tier:
✨ Complimentary Standard Shipping | 3–5 business days (excluding weekends and holidays)
✨ Complimentary Standard Shipping | 3–5 business days (excluding weekends and holidays)
No minimum purchase threshold. No hidden surcharges. Direct, reliable delivery from fulfillment center to your address.
🛡️ Packaging & Transit Integrity
All orders are secured in reinforced corrugated containers with internal structural padding. Our packaging protocol is engineered to withstand standard carrier handling while preserving product condition upon arrival.
📍 Tracking & Transit Monitoring
Upon carrier handoff, you will receive an automated dispatch notification containing your unique tracking identifier. Once carrier telemetry updates to "In Transit," estimated delivery typically occurs within 3–5 business days. Monitor real-time status at: https://harborandhammerco.com/pages/order-tracking
🔄 Delivery Address Adjustments
If your shipping destination requires modification, notify our fulfillment team within 24 hours of order placement at care@harborandhammerco.com. Please note: once a shipment has been scanned into the carrier's active logistics network, destination modifications are no longer technically feasible.
📝 Transit Exceptions & Resolution
Should your shipment experience carrier delays, sustain visible damage, or fail to arrive within the projected window, contact our support team immediately. We will initiate a carrier trace and coordinate resolution in accordance with our Refund Policy.
🌍 Service Territory
These shipping parameters apply exclusively to orders shipped within the contiguous United States. International fulfillment options are under active evaluation.
🏢 Business Details
Store Name: Harbor & Hammer Co.
Address: 5219 Waterfront Avenue, Seattle, Washington 98101, United States
Phone: +1 206-774-9283
Email: care@harborandhammerco.com
Store Name: Harbor & Hammer Co.
Address: 5219 Waterfront Avenue, Seattle, Washington 98101, United States
Phone: +1 206-774-9283
Email: care@harborandhammerco.com